Marketing activities are classified by four P’s of marketing – product, price, placement and promotion. These are a set of mixed tools for marketing. In other words, it is a set of controllable variables that a company can use to influence the customer’s response within a given marketing environment.
(a) Product:
(I) Design, features, quality, appearances, size.
(II) Packaging types, materials, quantity and labels.
(III) Warranty.
(IV) Pre-sale and after sale services.
(b) Price: A competitive fair price for the products is determined by the marketing managers which must earn a reasonable profit. It includes –
(I) Pricing policies, margins, discount and rebates.
(II) Terms of delivery, payment terms, installment facilities.
(c) Placement: The distribution activities that add more value to products. It includes-
(I) Channel of distribution – type of intermediaries like retailer, wholesaler etc.
(II) Design of channel, locations.
(III) Physical distribution through transport, inventory levels, order processing.
(d) Promotion: It intends to communicate with the targeted customers and persuade them to buy the company’s products. It includes –
(I) Personal selling – objectives, efforts, cost level.
(II) Advertising – budget, media allocations.
(III) Publicity and public relations.